Privacy Policy
PRIVACY
Privacy Policy of the KRAYNA https://kraynavegan.com Store (the "Store")
Dear User!
We care about your privacy and want you to feel comfortable while using our services. Therefore, below we present you the most important information about the principles of processing your personal data by us and cookies that are used by our Store. This information has been prepared taking into account the GDPR, i.e. the General Data Protection Regulation.
PERSONAL DATA CONTROLLER
Hebanowa 1, 85-368 Bydgoszcz, entered into the National Court Register - Register of Entrepreneurs by the District Court in Bydgoszcz, XIII Commercial Division of the National Court Register, under KRS 0000649436, NIP 5542943775, REGON 36597197900000, share capital PLN 3012000.00.
If you would like to contact us in relation to our processing of your personal data, please write to us at the following email address: ay@krayna.pl.
YOUR RIGHTS
You have the right to request:
- access to your personal data, including obtaining a copy of your data (Article 15 of the GDPR or, if applicable, Article 13(1)(f) of the GDPR),
- rectification thereof (Article 16 of the GDPR),
- erasure (Art. 17 GDPR),
- restriction of processing (Article 18 of the GDPR),
- transfer the data to another controller (Article 20 of the GDPR).
And also the law:
- object to the processing of your data at any time:
- for reasons related to your particular situation – to the processing of personal data concerning you, based on Article 6(1)(f) of the GDPR (i.e. on the legitimate interests pursued by us), including profiling (Article 21(1) of the GDPR);
- if the personal data is processed for the purposes of direct marketing, including profiling, to the extent that the processing is related to such direct marketing (Article 21(2) of the GDPR).
Please contact us if you wish to exercise your rights. You can object to our use of cookies (which you can read about below) in particular by using the appropriate settings on your browser.
If you believe that your data is being processed unlawfully, you can file a complaint with the President of the Personal Data Protection Office.
PERSONAL DATA AND PRIVACY
Below you will find detailed information on the processing of your data depending on the actions you take.
- Placing an order in the Store
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For what purpose? |
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processing of your order |
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On what basis? |
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sales contract (Article 6(1)(b) of the GDPR) |
a legal obligation related to accounting, obliging us to process your personal data (Article 6(1)(c) of the GDPR) |
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How long? |
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for the duration of the above-mentioned agreement |
until the expiry of our legal obligation related to accounting |
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furthermore, your data will be processed until the end of the period during which it is possible to pursue claims – either by you or by us (more information on this subject can be found in the last table of this section) |
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What happens if you don't provide data? |
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You will not be able to place an order |
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- Creating an account in the Store
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For what purpose? |
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performance of the contract for the provision of the service of maintaining an account in the Shop |
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On what basis? |
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contract for the provision of services (Article 6(1)(b) of the GDPR) |
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How long? |
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for the duration of the above-mentioned agreement |
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furthermore, your data will be processed until the end of the period during which it is possible to pursue claims – either by you or by us (more information on this subject can be found in the last table of this section) |
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What happens if you don't provide data? |
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You won't be able to create an account and use its features, such as viewing your order history or checking the status of your order |
- Contacting us (e.g. to ask a question)
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For what purpose? |
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handling your inquiries or requests |
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On what basis? |
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a contract or actions taken at your request, aimed at concluding it (Article 6(1)(b) of the GDPR) – if your inquiry or report relates to a contract to which we are or may be a party |
our legitimate interest, consisting in the processing of your data for the purpose of communicating with you (Article 6(1)(f) of the GDPR) – if your inquiry or notification is not related to the contract |
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How long? |
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for the duration of the contract that binds us or, if no contract is concluded, until the end of the redress period – see the last table in this section* |
until the end of the redress period – see the last table in this section – or until we have taken into account your objection to the processing* |
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furthermore, your data will be processed until the end of the period during which it is possible to pursue claims – either by you or by us (more information on this subject can be found in the last table of this section) |
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What happens if you don't provide data? |
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we will not be able to respond to your inquiry or request |
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* depending on which one applies in a given case
- Browser settings or other similar actions that allow you to conduct marketing activities
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For what purpose? |
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direct marketing, consisting in displaying personalized advertisements (you can read more about this in the "Profiling" and "Cookies" sections of the Privacy Policy) |
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On what basis? |
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our legitimate interest in processing data for the above purpose (Article 6(1)(f) of the GDPR) |
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How long? |
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until the expiry or deletion of cookies used for marketing purposes* |
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What happens if you don't provide data? |
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You will not receive suggestions for products or services that you may be interested in |
* depending on which one applies in a given case
- Browser settings or other similar actions that allow analytical activities
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For what purpose? |
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analysis of the way you use and navigate the Store's website in order to improve its functionality (you can read more about this in the "Analytical activities" and "Cookies" sections of the Privacy Policy) |
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On what basis? |
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our legitimate interest in processing data for the above purpose (Article 6(1)(f) of the GDPR) |
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How long? |
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until the expiry or deletion of cookies used for analytical purposes* |
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What happens if you don't provide data? |
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we will not take into account the way you use and navigate the Shop's website in our work on its development |
* depending on which one applies in a given case
- Your consent to receive marketing content from us (e.g. information about special offers)
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For what purpose? |
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sending marketing information, especially special offers |
analysis of the effectiveness of the messages sent by us, in order to establish general principles for the effective sending of messages in our business (you can read more about this in the "Analytical activities" section of the Privacy Policy) |
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On what basis? |
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Your consent to our marketing activities (Article 6(1)(a) of the GDPR) |
our legitimate interest in processing data for the above purpose (Article 6(1)(f) of the GDPR) |
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How long? |
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until you withdraw your consent – remember, you can withdraw your consent at any time. The processing of your data until you withdraw your consent remains lawful. |
until we take into account your objection to the processing |
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furthermore, your data will be processed until the end of the period during which it is possible to pursue claims – either by you or by us (more information on this subject can be found in the last table of this section) |
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What happens if you don't provide data? |
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You will not receive our marketing materials, including information about our special offers |
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- Subscribing to the newsletter
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For what purpose? |
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Sending the newsletter |
analysis of the effectiveness of the content sent by us, in order to establish general principles for the effective sending of messages in our business (you can read more about this in the "Analytical activities" section of the Privacy Policy) |
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On what basis? |
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contract for the provision of the newsletter service (Article 6(1)(b) of the GDPR) |
our legitimate interest in processing data for the above purpose (Article 6(1)(f) of the GDPR) |
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How long? |
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until you unsubscribe from our newsletter |
until we take into account your objection to the processing |
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furthermore, your data will be processed until the end of the period during which it is possible to pursue claims – either by you or by us (more information on this subject can be found in the last table of this section) |
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What happens if you don't provide data? |
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you will not be able to receive information regarding the Store and our services |
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- Taking an action or omission that may give rise to claims related to the Store or our services
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For what purpose? |
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establishing, pursuing or defending any claims related to the concluded contract or services provided |
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On what basis? |
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our legitimate interest consisting in the processing of personal data for the purpose indicated above (Article 6(1)(f) of the GDPR) |
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How long? |
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until the expiry of the limitation period for claims or until we take into account your objection to the processing* |
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What happens if you don't provide data? |
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inability to establish, pursue or defend claims |
* depending on which one applies in a given case
PUBLISHING DATA
If you choose to post a comment, the content of the comment and your signature will be visible to other Store users.
We don't disclose your email address to other users unless you do it yourself.
PROFILING
As part of the Shop, we carry out profiling – this will take place in relation to you if you allow such activities. This profiling is based on the automatic assessment of which products or services you may be interested in, using information about the content you have viewed. As a result, ads for products or services displayed on the online services you use will be more relevant to you and your needs.
The profiling we carry out does not result in decisions that have legal effects on you or affect you in a similarly significant way.
ANALYTICAL ACTIVITIES
As part of the Shop's website, we conduct analytical activities aimed at making it more intuitive and accessible – this will be the case with respect to you if you allow such activities. As part of the analysis, we will take into account the way you navigate the Store – so, for example, how much time you spend on a given subpage or where you click on it in the Store. Thanks to this, while working on the development of the Store, we will be able to optimize its layout, appearance and content to improve its functionality.
In addition, if you wish to receive marketing messages or newsletters from us, we may analyse the effectiveness of our mailings. For example, we can check if and how it has affected activity in our Store. Such actions will help us establish general rules for sending this type of message in our business - e.g. in terms of optimal sending times or how to formulate effective content.
DATA SECURITY
When processing your personal data, we use organizational and technical measures in accordance with applicable law, including the use of connection encryption with an SSL/TLS certificate.
COOKIES
Our Store, like most websites, uses the so-called cookies. These cookies:
- are stored in the memory of your device (computer, phone, etc.);
- they do not change the settings of your device.
In this Store, cookies are used for the following purposes:
- Statistical
- Marketing
To learn how to manage cookies, including how to disable them in your browser, you can use your browser's help file. You can read this information by pressing the F1 key in your browser. In addition, you will find the following tips on the following pages, depending on the browser you are using:
Below you will find information about the functions of the cookies we process and their validity period.
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Cookie name |
Cookie lifetime |
Cookie Function |
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COOKIES Policy |
Session duration |
Motion Tracking |
By using the appropriate options of your browser, you can at any time:
- delete cookies,
- block the use of cookies in the future.
In such cases, we will no longer process it.
EXTERNAL SERVICES / DATA RECIPIENTS
We use third parties to support us in running our business. We entrust them with the processing of your data – these entities process data only on our documented instructions.
Below you will find a list of recipients of your data:
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ACTION |
DATA RECIPIENTS |
TRANSFER OF DATA OUTSIDE THE EUROPEAN UNION |
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any action in connection with the Store |
Sales Software Provider |
there is no room |
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Being on the Store page with settings that allow you to conduct analytical activities |
an entity that enables analytical activities on the website |
there is no room |
And also:
relevant public authorities to the extent that we are required to share the data with them.